Shipping policy
SHIPPING POLICY
Last updated: March 24, 2026
General Information
Meroval™ ships orders to the European Union, United Kingdom, United States, and Canada.
Shipping times and costs may vary depending on your location and current demand. All orders are processed on business days (Monday–Friday). Orders are not processed or shipped on weekends or public holidays.
Processing Time
Orders are typically processed within 1–3 business days after being placed.
Processing time refers to the period between order confirmation and when the order is handed over to the shipping carrier.
Shipping Times
Estimated delivery times:
- European Union: 8–15 business days
- United Kingdom: 8–18 business days
- United States: 10–30 business days
- Canada: 10–30 business days
Please note that delivery times are estimates and may vary due to external factors such as customs processing, local postal services, or seasonal demand.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
We may offer free shipping promotions from time to time, which will be clearly stated on the website.
Customs, Duties & Taxes
Orders within the European Union include applicable VAT.
For orders outside the EU (including the United Kingdom, United States, and Canada), additional customs duties, taxes, or import fees may apply.
These charges are the responsibility of the customer and are determined by local customs authorities. Meroval™ is not responsible for delays caused by customs processing.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Tracking updates may take a few business days to appear in the carrier’s system.
Shipping Issues
If you experience any issues with your order, such as:
- Delayed delivery beyond estimated time
- Lost package
- Damaged items
Please contact us immediately at:
We will investigate the issue and work with the shipping provider to resolve it as quickly as possible.
Incorrect Address
Customers are responsible for providing accurate shipping information.
Meroval™ is not responsible for failed deliveries due to incorrect or incomplete addresses.
Contact
For any shipping-related questions, please contact us at: support@meroval.com